Returns & exchanges
14 days to change your mind on standard items.
Standard items
Return or exchange within 14 days if the item is unused and in its packaging. Write to us on Instagram or Telegram, we arrange the courier.
Personalized items
Items with an embroidered or printed name, and candles built in Mix. Match. Stack., are made individually and cannot be returned or exchanged.
Damaged on the way
Send a photo of the parcel within 48 hours of delivery — we remake or refund in full, no shipping cost on your side.
Refunds
Back to the original card within 5 working days from the moment we receive the item.